What is a risk interview?
A short video call our risk team may occasionally request to confirm you trade your own account. It is scheduled from the email you receive and does not delay approved payouts.
Updated October 11, 2026
A risk interview is a brief video call with our risk team. It is only requested occasionally and is a normal part of keeping the platform fair for every trader.
Why we might ask for one
- To confirm you are the person trading the account.
- To review unusual trading patterns before a payout.
- As a routine check on larger or faster-growing accounts.
Being asked for a risk interview does not mean you did something wrong. In most cases it is a simple confirmation.
How it works
- You receive an email with a link to book the call at a time that suits you.
- The call is short and focused on your trading and your account.
- Once completed, your account and payouts continue as normal.
Does it delay my payout?
A risk interview does not cancel or reduce an approved payout. If one is requested, completing it quickly keeps everything moving.
What to have ready
- Your ID, in case identity needs to be confirmed.
- A basic understanding of your own trades and strategy — just be ready to talk about how you trade.
If you have questions
Contact our support team from your dashboard and they will explain what to expect.