How do I change my email or password?
You can change your password yourself in Settings. To change your email, contact support and tell them why — it cannot be changed on your own. Content:
FTWritten by Ftytrade Team
Updated October 12, 2026
Updated October 12, 2026
Your password is yours to change anytime. Your email is changed through support, for your account’s security.
Changing your password
- Go to Settings › Profile.
- Enter your current password.
- Enter your new password and confirm it.
- Save. You may be asked for a 2FA code if you have two-factor authentication enabled.
Your new password takes effect immediately.
Changing your email
For security, you cannot change your email yourself. Contact our support team and tell them the email you want to change to and why. They will verify your identity and update it for you.
Why email changes go through support
Your email is the key to your account and your payouts. Requiring a support check prevents someone from quietly taking over an account by changing the email.
Tips
- Use a strong, unique password you do not use anywhere else.
- Enable two-factor authentication for an extra layer of security.
- If you ever get a “new login detected” email you do not recognise, change your password straight away and contact support.